IT Support Specialist

1 month ago


Leeds, Leeds, United Kingdom Head Office Full time
IT Support Assistant

Ben Sherman is seeking a talented IT Support Assistant to join our Head Office team in Leeds. As a key member of our support team, you will play a crucial role in delivering exceptional support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide first-line support for hardware, software, and application issues in Windows and Mac environments
  • Manage and resolve IT support incidents, working with third-party partners as needed
  • Support the management of mobile devices, including Point of Sale Android tablets and iOS phones
  • Administer Active Directory and Microsoft 365 environments
  • Develop and maintain documentation to ensure accurate and up-to-date information
Requirements:
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience working in a Windows-based support role
  • Understanding of Active Directory, Exchange, and Microsoft 365 products
  • Ability to work in a fast-paced environment with changing priorities
What We Offer:

As an IT Support Assistant at Ben Sherman, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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