Corporate Communications Advisor

7 days ago

Castleford, Wakefield, United Kingdom Northern Powergrid Full time
Job Description

**About Northern Powergrid**

Northern Powergrid is a leading energy company responsible for powering everyday life for millions of customers across the Northeast, Yorkshire, and northern Lincolnshire. We are at the forefront of delivering a power network that meets the region's needs, now and in the future.

**Our Vision**

We aim to be the best energy company in serving our customers, while delivering a sustainable energy solution. In this role, you will support the delivery of an integrated corporate and regional stakeholder engagement programme that embeds the customer voice in our business activities and decision-making.

**Key Responsibilities**

• Manage the delivery of a wide range of engagement activities, including conferences, focus groups, surveys, and roundtables, to ensure effective stakeholder engagement.

• Work closely with internal colleagues to ensure the business is actively responding to stakeholder insight and intelligence.

• Own the annual engagement planner, ensuring a comprehensive programme of engagement opportunities and robust recording of outputs and outcomes.

• Support the Business Plan Engagement Group programme, attending subgroup meetings and providing overall coordination for effective outputs.

• Take a lead on developing and maintaining digital spaces to share information and support stakeholder learning, as well as promoting engagement opportunities.

• Gather engagement reporting and ensure it is appropriately processed into insight reports, tracking recommendations and responses.

• Support the implementation of the AI triangulation tool for reporting.

• Provide professional advice to colleagues on developing engagement approaches for key projects or bespoke pieces of work.

**Key Competencies**

• Established stakeholder management expertise, including stakeholder mapping, audience segmentation, stakeholder database management, and positive relationship building.

• Demonstrable experience developing and delivering a range of stakeholder engagement opportunities across face-to-face and digital spaces, ideally in large-scale complex industries.

• Excellence in programme management and tactical engagement planning.

• Digital expertise and creative approaches to ensuring maximum opportunities to support stakeholders through digital content.

• Experience developing content for web publication and active management of web spaces.

• Experience analysing engagement outputs and converting them into actionable insight.

**Qualifications and Attributes**

Essential Qualifications and Experience

• A minimum GCSE or equivalent in English Language and Maths. Educated to A level or equivalent in relevant subjects.

• An understanding and experience of a wide range of engagement activities/channels.

• Excellent digital skills, including use of Microsoft applications, including Excel and PowerPoint.

• At least three years' experience of working in a pressured and dynamic stakeholder relations environment.

• Experience working closely with professional and executive-level staff and external stakeholders.

• Experience developing and delivering engagement events, both big and small.

• Web publication and web management experience.

• Digital engagement experience.

• Experience in project or programme management.

Desirable Qualifications and Experience

• A degree or equivalent qualification in communications, public relations, or a similar discipline.

• Ongoing professional development in a related field.

• Experience of utilities, energy, and decarbonisation-related industries.

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