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Stakeholder Engagement and Community Relations Specialist
2 months ago
We are seeking a highly skilled Stakeholder Engagement Advisor to join our team at Northern Powergrid. As a key member of our corporate communications team, you will play a critical role in developing and implementing stakeholder engagement strategies that support our business objectives.
Key Responsibilities- Manage the delivery of a wide range of stakeholder engagement activities, including conferences, focus groups, surveys, and roundtables.
- Work closely with internal colleagues to ensure the business is actively responding to stakeholder insights and intelligence.
- Develop and maintain our digital spaces to share information and support stakeholder learning, as well as promoting our engagement opportunities.
- Gather and process engagement reporting, tracking recommendations and responses.
- Support the implementation of our AI triangulation tool for reporting.
- Provide professional advice to colleagues on developing engagement approaches for key projects or bespoke pieces of work.
- Established stakeholder management expertise, including stakeholder mapping, audience segmentation, and positive relationship building.
- Demonstrable experience developing and delivering stakeholder engagement opportunities across face-to-face and digital spaces, ideally in large-scale complex industries.
- Excellence in programme management and tactical engagement planning.
- Digital expertise and creative approaches to ensuring stakeholder engagement through digital content.
- Experience developing content for web publication and managing web spaces.
- Experience analyzing engagement outputs and converting them into actionable insights.
- A minimum GCSE or equivalent in English Language and Maths.
- An understanding and experience of a wide range of engagement activities/channels.
- Excellent digital skills, including Microsoft applications such as Excel and PowerPoint.
- At least three years' experience working in a pressured and dynamic stakeholder relations environment.
- Experience working closely with professional and executive-level staff and external stakeholders.
- Experience developing and delivering engagement events, both large and small.
- Web publication and web management experience.
- Digital engagement experience.
- Experience in project or programme management.
