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Automotive Service Advisor
2 months ago
About Us
At Trust Ford, we're committed to providing an exceptional customer experience. We believe in creating a supportive and open culture where our colleagues feel valued and empowered to succeed.
Our Culture
We're a team that's passionate about delivering outstanding results and exceeding customer expectations. Our innovative approach to work allows for a more flexible and dynamic working environment, where you'll have the opportunity to grow and thrive.
Job Summary
We're seeking a highly skilled Mobile Service Advisor to join our team. As a key member of our sales and customer relations team, you'll be responsible for providing exceptional customer service and driving sales growth.
Key Responsibilities
- Customer Service: Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Sales: Meet and exceed sales targets, working closely with customers to understand their needs and preferences.
- Teamwork: Collaborate with colleagues to achieve sales and customer service goals, sharing best practices and expertise to drive success.
- Organizational Skills: Manage multiple tasks and priorities, ensuring seamless communication and coordination with customers and colleagues.
- Drive for Results: Demonstrate a strong drive for results, consistently meeting and exceeding sales and customer service targets.
What We Offer
As a Mobile Service Advisor at Trust Ford, you'll enjoy a competitive salary, comprehensive training and development program, and a range of benefits, including:
- Industry-leading package
- 33 days annual leave
- Commission-based bonus scheme
- Pension scheme and life assurance
- Ford Privilege vehicle purchase scheme
- Discount on service, bodyshop, and parts
- One day per year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Flexible Working
We're happy to discuss flexible working arrangements to suit your needs. If you're a motivated and customer-focused individual who is passionate about delivering exceptional results, we'd love to hear from you.
