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Corporate Communications Advisor

2 months ago

Castleford, Wakefield, United Kingdom Northern Powergrid Full time
About the Role

We are seeking a highly skilled Stakeholder Engagement Specialist to join our team at Northern Powergrid. As a key member of our corporate communications team, you will play a vital role in supporting the delivery of our integrated stakeholder engagement programme.

Key Responsibilities
  • Manage the delivery of a wide range of engagement activities, including conferences, focus groups, surveys, and roundtables, to ensure effective stakeholder engagement and feedback.
  • Work closely with internal colleagues to ensure the business is actively responding to stakeholder insight and intelligence.
  • Own the annual engagement planner, ensuring a comprehensive programme of engagement opportunities and robust recording of outputs and outcomes.
  • Support the Business Plan Engagement Group programme, attending subgroup meetings and providing overall coordination for effective outputs.
  • Take a lead on developing and maintaining our digital spaces to share information and support stakeholder learning, as well as promoting our engagement opportunities.
  • Gather all engagement reporting and ensure that it is appropriately processed into our insight reports, tracking recommendations and our response.
  • Support the implementation of the AI triangulation tool for reporting.
  • Provide professional advice to colleagues in developing engagement approaches for key projects or bespoke pieces of work.
Key Competencies
  • Established stakeholder management expertise, including stakeholder mapping, audience segmentation, stakeholder database management, and positive relationship building.
  • Demonstrable experience developing and delivering a range of stakeholder engagement opportunities across both face-to-face and digital spaces, ideally in large-scale complex industries.
  • Excellence in programme management and tactical engagement planning.
  • Digital expertise and creative approaches to ensuring we are maximising opportunities to support stakeholders through digital content.
  • Experience developing content for web publication and active management of web spaces.
  • Experience analysing engagement outputs and converting these into actionable insight.
Qualifications and Attributes
  • A minimum GCSE or equivalent in English Language and Maths. Educated to A level or equivalent in relevant subjects.
  • An understanding and experience of a wide range of engagement activities/channels.
  • Excellent digital skills, including use of Microsoft applications, including Excel and PowerPoint.
  • At least three years' experience of working in a pressured and dynamic stakeholder relations environment.
  • Experience working closely with professional and executive level staff and external stakeholders.
  • Experience developing and delivering engagement events, both big and small.
  • Web publication and web management experience.
  • Digital engagement experience.
  • Experience in project or programme management.