Customer Service Representative

6 days ago


Castleford, Wakefield, United Kingdom Morson Talent Full time

Job Title: Inbound Customer Service Advisor

Location: Our Castleford Office

Contract: Fixed-term contract until March 2025 with opportunity to go permanent

Working Hours: Monday to Friday, 8am - 5pm (either 8am – 4pm or 9am – 5pm, 1 in 4 Saturdays)

Salary: £24,500 pro rata + Bonus, OTE £400 per month (uncapped)

Job Summary:

We are currently recruiting for Customer Service Advisors to join our team at Morson Talent. As an Inbound Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and other communication channels
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet and exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Basic computer skills and familiarity with CRM software

What We Offer:

As an Inbound Customer Service Advisor at Morson Talent, you will have the opportunity to work with a dynamic and growing company, providing exceptional customer service to our clients. You will receive comprehensive training and support to help you succeed in your role, as well as opportunities for career development and advancement.



  • Castleford, Wakefield, United Kingdom Morson Talent Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Morson Talent. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer complaints and issues in a...


  • Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    About Certas Energy UK LtdCertas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, and fuel cards usable at over 2,000 sites, our team is an essential part of the robust infrastructure that consistently and dependably delivers...


  • Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    About Certas Energy UK LtdCertas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, and fuel cards usable at over 2,000 sites, our team is an essential part of the robust infrastructure that consistently and dependably delivers...


  • Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    About Certas Energy UK LtdCertas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, and fuel cards usable at over 2,000 sites, our team is an essential part of the robust infrastructure that consistently and dependably delivers...


  • Castleford, Wakefield, United Kingdom FatFace Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable experience with us.Key ResponsibilitiesGreet and thank customers in a warm and friendly manner,...


  • Castleford, Wakefield, United Kingdom FatFace Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable experience with us.Key ResponsibilitiesGreet and thank customers in a warm and friendly manner,...


  • Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    Join Our Team as a Customer Engagement RepresentativeAre you currently a Customer Service or Sales Consultant seeking a rewarding opportunity? We invite you to consider a position with Certas Energy, where you will become a vital member of our dynamic domestic fuel sales team.What We Offer: Attractive salary structure Unlimited commission potential (with an...


  • Castleford, Wakefield, United Kingdom The Body Shop International Limited Full time

    About The Body ShopThe Body Shop International Limited is a pioneering cruelty-free beauty brand that has been a force for good since 1976. As a global business, we're committed to generating positive economic, social, and environmental impact. Our values of empowerment, sustainability, and social responsibility guide everything we do.Your Role in Our...


  • Castleford, Wakefield, United Kingdom The Body Shop International Limited Full time

    About The Body ShopThe Body Shop International Limited is a pioneering cruelty-free beauty brand that has been a force for good since 1976. As a global business, we're committed to generating positive economic, social, and environmental impact. Our values of empowerment, sustainability, and social responsibility guide everything we do.Your Role in Our...


  • Castleford, Wakefield, United Kingdom Venatu Recruitment Group Full time

    Job Summary:Venatu Recruitment Group is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Assist customers with a wide range of enquiries regarding their accounts and ordersTake ownership...


  • Castleford, Wakefield, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member at Next, you will:Provide exceptional customer service, ensuring a positive experience for all customers.Share your knowledge and passion for our products, helping customers find the perfect items.Work across various areas of the store, including sales floors, stockrooms, and processing deliveries.Take...


  • Castleford, Wakefield, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member at Next, you will:Provide exceptional customer service, ensuring a positive experience for all customers.Share your knowledge and passion for our products, helping customers find the perfect items.Work across various areas of the store, including sales floors, stockrooms, and processing deliveries.Take...


  • Castleford, Wakefield, United Kingdom JCT600 Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Customer Advisor to join our team at JCT600. As a Sales Customer Advisor, you will be responsible for building strong relationships with our customers and converting every type of enquiry into sales.Key Responsibilities:Delivering Exceptional Customer Service: Provide a high level of...


  • Castleford, Wakefield, United Kingdom JCT600 Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Customer Advisor to join our team at JCT600. As a Sales Customer Advisor, you will be responsible for building strong relationships with our customers and converting every type of enquiry into sales.Key Responsibilities:Delivering Exceptional Customer Service: Provide a high level of...


  • Castleford, Wakefield, United Kingdom Teva Pharmaceuticals Full time

    About Us Teva Pharmaceuticals is a leading manufacturer of innovative and generic medicines, committed to making good health more affordable and accessible to millions around the world. Our mission is to help people enjoy healthier lives, and we're proud to be a part of the World Health Organization's Essential Medicines List. We're seeking a highly skilled...


  • Castleford, Wakefield, United Kingdom Teva Pharmaceuticals Full time

    About Us Teva Pharmaceuticals is a leading manufacturer of innovative and generic medicines, committed to making good health more affordable and accessible to millions around the world. Our mission is to help people enjoy healthier lives, and we're proud to be a part of the World Health Organization's Essential Medicines List. We're seeking a highly skilled...


  • Castleford, Wakefield, United Kingdom Saltrock Full time

    Job Opportunity at SaltrockWe are seeking a skilled and enthusiastic Sales Advisor to join our Retail team at Saltrock. As a Sales Advisor, you will play a vital role in delivering an exceptional customer experience and contributing to the success of our brand.Key Responsibilities:Sales and Customer Service: Assist customers in finding the perfect products,...


  • Castleford, Wakefield, United Kingdom Saltrock Full time

    Job Opportunity at SaltrockWe are seeking a skilled and enthusiastic Sales Advisor to join our Retail team at Saltrock. As a Sales Advisor, you will play a vital role in delivering an exceptional customer experience and contributing to the success of our brand.Key Responsibilities:Sales and Customer Service: Assist customers in finding the perfect products,...


  • Castleford, Wakefield, United Kingdom Snozone UK Full time

    About the Role:Snozone UK is seeking a highly motivated and results-driven Sales and Membership Development Representative to join our team. As a key member of our sales team, you will play a vital role in driving business growth and customer engagement.Key Responsibilities:Develop and execute sales strategies to drive membership sales and retention.Build...


  • Castleford, Wakefield, United Kingdom Snozone UK Full time

    About the Role:Snozone UK is seeking a highly motivated and results-driven Sales and Membership Development Representative to join our team. As a key member of our sales team, you will play a vital role in driving business growth and customer engagement.Key Responsibilities:Develop and execute sales strategies to drive membership sales and retention.Build...