People Operations Specialist
1 week ago
We are seeking a highly skilled and experienced People Operations Specialist to join our Global People Team at Teneo. As a key member of our team, you will play a critical role in supporting the development and implementation of people initiatives across our business.
Key Responsibilities- Employee Relations Management: Manage Employee Relations cases, working closely with Senior People Partners to ensure compliance with employment legislation and provide effective advisory advice to both individuals and teams.
- People Operations Support: Support and mentor the People Coordinator, providing advice on and resolving employee and manager queries, including probation reviews, policy advice, sickness absence, parental leave, disciplinary, and grievance.
- Performance Management: Support the Senior People Partner and Talent Partner in running a seamless performance review and reward cycle.
- Team Development: Play a key role in developing the reputation of the People Team as a proactive, innovative, and strategic function, ensuring people decisions are made consistently and fairly.
- Communication and Collaboration: Deal with people requests promptly, managing people's expectations on speed of response, and work closely with the local HR support across all Global offices to actively support our transition to a globally aligned HR service.
- Exit Interviews and Analytics: Arrange and undertake exit interviews for employees, alongside the People Coordinator, including collation and analysis of trend data, and reporting your findings to the Senior People Partner.
- Business Improvement: Contribute to the continuous improvement of the HR service to the business, looking for and making improvements to our processes to ensure they are efficient and provide excellent client service.
- Analytics and Reporting: Contribute towards providing meaningful analytics to enable business improvement, including exit interview summaries, absence data, headcount reports, start and leaver reports.
- Proven Experience: Proven experience at People Advisory level, including Employee Relations & HR Policy, and up-to-date understanding of UK employment legislation to appropriately advise and lead on performance and ER cases.
- Report Building and Analytics: Experience in report building, analytics & operations, with a strong attention to detail ensuring all reports, data, and written work are correct in detail and without error.
- Autonomy and Influence: The ability and desire to work autonomously, working with senior-level stakeholders, and operate at a fast pace, demonstrating the ability to influence and challenge when needed.
- Discretion and Integrity: Acts with discretion, integrity, and professionalism at all times, and is a key source of human resource advice and support for the senior management team.
- Continuous Learning: Actively participates in continual professional development and keeps up to date with trends, technology, and potential future policies affecting the firm and our people, including any relevant statutory changes in employment law.
- Negotiation and Influence: Can skillfully and confidently influence and negotiate and maintains a positive relationship with all parties during negotiations.
- Adaptability and Ambiguity: Proactively takes on the challenge of unfamiliar tasks and the ability and desire to work in an environment of ambiguity, often symptomatic of a rapidly growing global business.
Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.
Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.
Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.
The firm has more than 1,600 employees located in 40+ offices around the world.
The People Team at Teneo
As a People Operations Specialist within Teneo, you will support on the development and implementation of people initiatives across our business.
This role is an integral part of a collegiate, ambitious, and highly professional Global People team that aims to always drive innovation, efficiencies, and progressive people solutions to ensure we continue to be an employer of choice.
Within this role, you will demonstrate extensive Performance Management & ER knowledge, drive process changes and efficiencies, and make decisions in a timely manner that are logical, rational, and well-reasoned, as well as be a collaborator across the wider People team function.
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