Senior Regional Operations Leader

3 weeks ago

Peterborough, Peterborough, United Kingdom EMED Group Full time

Exciting Opportunity for a Senior Regional Operations Leader

We are pleased to announce a remarkable opportunity for a Senior Regional Operations Leader to join our dynamic team overseeing operations across multiple locations.

Key Responsibilities:

  • Directly report to the Operations Director, taking charge of the operational, financial, compliance, and growth performance within designated geographical areas.
  • Collaborate closely with Contract Managers and Operational teams to ensure seamless integration between strategic objectives and operational execution at a regional level.
  • Assume full responsibility for revenue, cost, and margin performance across all relevant contracts.
  • Work in partnership with contract managers to establish achievable financial targets on a monthly and annual basis.
  • Foster and nurture positive relationships with senior stakeholders across the region to safeguard existing contracts during re-tendering processes.
  • Maintain a comprehensive understanding of local tender pipelines and collaborate with the Business Development team to cultivate strong client relationships ahead of any tender activities.
  • Support Contract Managers in delivering effective day-to-day services while balancing contractual KPIs with the realities of the operational environment.
  • Focus on medium-term outcomes to proactively identify and mitigate potential challenges before they affect service delivery.
  • Take full accountability for the safety, performance, and development of your regional team.
  • Drive quality and regulatory compliance across the region, ensuring it remains a priority in operational practices.
  • Collaborate with the Quality and Compliance team to evaluate regional quality and governance performance, effectively managing identified risks.

What We Offer:

  • Competitive salary package.
  • Monthly car allowance.
  • Eligibility for an annual performance bonus.
  • Standard working hours with a hybrid working model, including regular regional travel.
  • Comprehensive life assurance coverage.
  • Access to 24/7 online/telephone GP consultations and prescription services.
  • Second opinion medical support for diagnosed conditions.
  • Cash-plan benefits for health-related expenses, including dental and optical care.
  • Unlimited consultations for mental health and physiotherapy.
  • Legal advice on personal matters.
  • Financial guidance for retirement planning and tax savings.
  • Long Service Recognition Scheme for dedicated employees.
  • Values-based internal recognition program with financial rewards.
  • Referral incentives for successful recruitment.
  • Support for local communities through the EMED foundation.
  • Pension scheme and additional employee benefits.
  • Uniform provision and Employee Assistance Programme for health and wellbeing.
  • Flu vaccination program during the seasonal period.

Candidate Profile:

  • A minimum of five years' experience in a management role with a proven track record of driving business improvements.
  • Results-oriented with a strong focus on KPIs and target achievement.
  • Experience in developing successful short and long-term strategies.
  • Proficient in managing and influencing staff, clients, and stakeholders at all levels.
  • Exceptional communication skills, both written and verbal.
  • Experience in handling Employee Relations matters.
  • Highly organized with a history of meeting deadlines.
  • Previous experience in a similar sector is advantageous but not mandatory.

Our Values:

At EMED Group, we are committed to a collaborative, agile, reliable, and empowered work culture. We strive to meet the needs of our patients, colleagues, and communities while continuously improving our services.

As a leading Patient Transport and Care Partner, we aim to enhance health and wellbeing across our local communities through our dedicated services.

We are an equal opportunity employer, dedicated to fostering an inclusive and safe working environment for all our employees.

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