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Executive Director of Workspace Operations

2 months ago

Reading, United Kingdom Property Management Recruitment Full time

Job Title: Executive Director of Workspace Operations

About the Role:

We are seeking an experienced Executive Director of Workspace Operations to join our team at Property Management Recruitment. As a key member of our operations team, you will be responsible for managing our flexible workspaces, ensuring a high level of customer satisfaction and driving business growth.

Key Responsibilities:

  • Manage the day-to-day operations of our flexible workspaces, including customer service, facilities management, and administrative tasks.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with our sales and marketing teams to drive business growth and increase revenue.
  • Manage budgets and financial reports to ensure the financial health of our workspaces.
  • Recruit, train, and develop a team of customer-facing staff to provide exceptional customer service.

Requirements:

  • Proven experience in property management or a related field.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong leadership and team management skills.
  • Knowledge of property management software and systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.