Pensions Administration Team Lead

2 weeks ago


Sutton Coldfield, Birmingham, United Kingdom Spire Healthcare Full time
Job Summary

We are seeking an experienced and motivated Administrative Services Manager to lead our Spire Eye Centre team. As a key member of our administration team, you will be responsible for providing effective leadership and management to ensure the smooth operation of our administrative services.

Key Responsibilities
  • Leadership and Management: Provide strategic leadership and management to the Spire Eye Centre administration team, ensuring that all team members are working effectively and efficiently to meet the needs of our patients and customers.
  • Service Delivery: Oversee the delivery of high-quality administrative services, including patient information management, data protection, and customer service.
  • Performance Management: Review and analyze team performance, identifying areas for improvement and implementing action plans to drive continuous improvement.
  • Communication: Develop and maintain effective communication channels with team members, patients, and customers, ensuring that all stakeholders are informed and engaged.
Requirements
  • Leadership Experience: Proven track record of successful leadership and management in an administrative services environment.
  • Administrative Expertise: Strong knowledge of administrative processes and procedures, including data protection and customer service.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to develop and maintain effective relationships with team members, patients, and customers.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including employer and employee contributory pension and flexible retirement options.
  • Opportunities for Growth: Opportunities for career growth and development, including training and professional development programs.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering high-quality administrative services.


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