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Administration & Operations Manager
2 months ago
About the Role
eRecruitSmart is on a transformation journey to deliver exceptional service to our clients. Our goal is to be the leading provider of recruitment solutions, and we're seeking a highly skilled Administration & Operations Manager to join our team.
Key Responsibilities
- Lead and manage a team of administrative professionals to ensure the smooth operation of all administrative processes.
- Develop and implement efficient processes and protocols to improve service delivery and customer satisfaction.
- Collaborate with cross-functional teams to drive business objectives and deliver exceptional results.
- Monitor and analyze performance data to identify areas for improvement and implement data-driven solutions.
- Provide coaching and development opportunities to team members to enhance their skills and performance.
- Ensure compliance with organizational policies and procedures, and maintain a culture of excellence and continuous improvement.
Requirements
- Educated to degree level or equivalent in a relevant field.
- Proven experience in leading administrative teams and driving business results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to analyze complex data and develop actionable insights to drive business decisions.
- Strong problem-solving and decision-making skills, with the ability to work in a fast-paced environment.
About eRecruitSmart
eRecruitSmart is a leading provider of recruitment solutions, dedicated to delivering exceptional service to our clients. We're committed to innovation, excellence, and continuous improvement, and we're seeking a talented Administration & Operations Manager to join our team.
