Service Manager
2 weeks ago
We are seeking a highly skilled and experienced Service Manager to lead the delivery of our substance misuse and recovery support services at HMP Downview. As a key member of our team, you will be responsible for managing a team of Team Leaders and practitioners to deliver our contractual business plan and service model.
Key Responsibilities- Lead the delivery of our substance misuse and recovery support services, ensuring that contractual targets are met and service improvement plans are implemented.
- Develop and advance relationships with a wide variety of stakeholders, including Prison and Probation Service Personnel, Commissioners, and representatives from other agencies.
- Monitor the performance of the project against the Service Level Agreement and report on successes to stakeholders.
- Communicate new developments to team members and make full use of support offered by head office functions.
- A proven track record of managing and developing teams within health or justice services.
- Ability to report complex data and collate reports for stakeholders and the Senior Management Team.
- A passion to help and support people who are marginalized in society.
- Training opportunities and career development.
- Flexible working arrangements.
- Season Ticket Loan Scheme.
- Cycle to work scheme.
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
- Contributory Pension Scheme.
- Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter.
- Death in Service Payment (2x annual salary).
- Critical Illness Insurance (subject to qualifying criteria).
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Customer Service Manager
2 months ago
Sutton Coldfield, Birmingham, United Kingdom Pertemps Full timeCustomer Service Manager OpportunityA successful client near Sutton Coldfield is seeking an experienced Customer Service Manager for a full-time permanent position. This is an office-based role with no hybrid option.Working Hours:Monday – Friday (no weekends) with a salary of £35,000 per annum.Main Responsibilities:Supervising and mentoring the sales...
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Customer Service Manager
2 days ago
Sutton Coldfield, Birmingham, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of customer-facing colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of customer-facing colleagues...
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Customer Service Manager
2 days ago
Sutton Coldfield, Birmingham, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of customer-facing colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of customer-facing colleagues...
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Service Operations Manager
6 days ago
Sutton Coldfield, Birmingham, United Kingdom Flannery Plant Full timeAbout the Role:We are seeking an experienced Service Controller to join our team at Flannery Plant Hire. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our fleet of plant and equipment.Key Responsibilities:Oversee the maintenance and breakdowns of our fleet of plant, ensuring that all equipment is...
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Service Operations Manager
6 days ago
Sutton Coldfield, Birmingham, United Kingdom Flannery Plant Full timeAbout the Role:We are seeking an experienced Service Controller to join our team at Flannery Plant Hire. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our fleet of plant and equipment.Key Responsibilities:Oversee the maintenance and breakdowns of our fleet of plant, ensuring that all equipment is...
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Nursing Services Manager
4 weeks ago
Sutton Coldfield, Birmingham, United Kingdom Care UK Full timePosition OverviewEmployment Type: Full TimeThe Nursing Services Manager plays a pivotal role in overseeing the evaluation of nursing requirements and the subsequent strategizing, execution, and assessment of care for residents. Under the comprehensive guidance of the Home Manager or Deputy Manager, you will carry out the responsibilities of this role...
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Assistant Service Manager
4 weeks ago
Sutton Coldfield, Birmingham, United Kingdom The Royal Marsden NHS Foundation Trust Full timePosition Overview Are you a licensed Clinical or Counselling Psychologist or a certified Psychotherapist with substantial experience in the realm of cancer or physical health support? We are seeking to fill a Band 8B position to serve as the Assistant Service Manager for the Adult Psychological Support Service at The Royal Marsden Hospital. This role is...
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Customer service manager
2 months ago
Sutton Coldfield, Birmingham, United Kingdom Adecco Full timeAbout the Job:Lead the customer service department to ensure excellent customer satisfactionDevelop effective customer service policies and proceduresHandle escalated customer complaints and issuesCollaborate with other departments to improve processesMain Duties:Supervise and mentor the sales support team membersSet clear objectives and goals for the...
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Health Visiting Service Manager
2 weeks ago
Sutton Coldfield, Birmingham, United Kingdom NHS Jobs Full timeJob Title: Health Visiting Service ManagerThe NHS is seeking a highly skilled and experienced Health Visiting Service Manager to join the Sutton Health and Care Alliance (SHC).The SHC is a partnership of key local health and care providers, including the Council, Epsom and St Heliers NHS Trust, South West London and St Georges MH Trust, and the GP...
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Senior Social Services Manager
7 days ago
Sutton Coldfield, Birmingham, United Kingdom Randstad Care Full timeThe Assistant Team Manager in Adult Care is responsible for overseeing the provision of high-quality, legally compliant services to vulnerable adults. This role involves managing complex cases, ensuring adherence to the Care Act 2014 (S42), Mental Capacity Act 2005, and supervising the development of person-centred care plans.Key Responsibilities:Care Act...
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Senior Social Services Manager
1 week ago
Sutton Coldfield, Birmingham, United Kingdom Randstad Care Full timeJob Summary**Randstad Care** is seeking a highly skilled and experienced **Senior Social Services Manager** to join our team as an **Assistant Team Lead in Adult Care**.Key Responsibilities:Oversee the provision of high-quality, compliant services to vulnerable adults.Manage complex cases, ensuring adherence to relevant legislation and regulations.Supervise...
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Senior Social Services Manager
6 days ago
Sutton Coldfield, Birmingham, United Kingdom Randstad Care Full timeJob Summary**Randstad Care** is seeking a highly skilled and experienced **Senior Social Services Manager** to join our team as an **Assistant Team Lead in Adult Care**.Key Responsibilities:Oversee the provision of high-quality, compliant services to vulnerable adults.Manage complex cases, ensuring adherence to relevant legislation and regulations.Supervise...
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Senior Social Services Manager
4 days ago
Sutton Coldfield, Birmingham, United Kingdom Randstad Care Full timeJob OverviewRandstad Care is seeking a highly skilled and experienced Senior Social Worker to join our team as an Assistant Team Manager in Adult Care. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of the Care Act 2014 and Mental Capacity Act 2005.Key Responsibilities:Care Act...
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Senior Social Services Manager
4 days ago
Sutton Coldfield, Birmingham, United Kingdom Randstad Care Full timeJob OverviewRandstad Care is seeking a highly skilled and experienced Senior Social Worker to join our team as an Assistant Team Manager in Adult Care. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of the Care Act 2014 and Mental Capacity Act 2005.Key Responsibilities:Care Act...
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Building Services Project Manager
6 days ago
Sutton Coldfield, Birmingham, United Kingdom Mana Resourcing Ltd Full timeAbout the RoleThis is an exciting opportunity for an ambitious Project Manager to join a successful and expanding organisation. Due to continued planned growth, they now require an additional Project Manager to manage and implement solutions. The works will vary from small cabling/electrical jobs to complex turnkey server room solutions. This is often a...
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Building Services Project Manager
1 week ago
Sutton Coldfield, Birmingham, United Kingdom Mana Resourcing Ltd Full timeAbout the RoleThis is an exciting opportunity for an ambitious Project Manager to join a successful and expanding organisation. Due to continued planned growth, they now require an additional Project Manager to manage and implement solutions. The works will vary from small cabling/electrical jobs to complex turnkey server room solutions. This is often a...
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Project Manager
1 day ago
Sutton Coldfield, Birmingham, United Kingdom Health Services Laboratories Full timeAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Health Services Laboratories. As a Project Manager, you will be responsible for developing and implementing comprehensive project plans, ensuring resource availability and budget allocation.Key ResponsibilitiesDevelop and implement project plans, ensuring timely completion and...
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Project Manager
2 days ago
Sutton Coldfield, Birmingham, United Kingdom Health Services Laboratories Full timeAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Health Services Laboratories. As a Project Manager, you will be responsible for developing and implementing comprehensive project plans, ensuring resource availability and budget allocation.Key ResponsibilitiesDevelop and implement project plans, ensuring timely completion and...
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Chief Technician
1 week ago
Sutton Coldfield, Birmingham, United Kingdom The Royal Marsden NHS Foundation Trust Full timeAbout the RoleThe Royal Marsden NHS Foundation Trust is a world-leading cancer centre, dedicated to providing the best cancer care available anywhere in the world. We are seeking an experienced and skilled Aseptic Services Manager to lead and manage the aseptic services team to ensure the delivery of high-quality aseptic products to patients.Key...
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Client Manager
6 days ago
Sutton Coldfield, Birmingham, United Kingdom Pro Talent Full time**About ProTalent**We are a reputable accounting firm located in the UK, dedicated to providing high-quality financial services to a diverse range of clients.**Job Overview:**We are seeking a skilled and experienced Client Manager to join our team of financial experts. The Client Manager will be responsible for managing a portfolio of clients, providing...