Customer Service Representative

6 days ago


St James's, United Kingdom Porsche Retail Full time

About the Role:

The Porsche Retail Group is seeking a highly skilled and customer-focused individual to join our team as a Receptionist/Showroom Host/Centre Support Assistant. This is an exciting opportunity to work with one of the world's most iconic brands and join our team at Porsche Centre Mayfair.

Key Responsibilities:

  • Provide exceptional customer service to all customers, whether in person, by phone, or by email.
  • Act as a brand ambassador, representing Porsche Retail Group and the Porsche brand at all times.
  • Support the Centre management team and complete generalist administration duties.
  • Assist with creating luxury experiences for our customers.

What We Offer:

  • A competitive hourly rate of £13.40, plus a 10% bonus opportunity.
  • 20 days holiday per year, plus bank holidays.
  • The option of a VW Group vehicle at preferential leasing rates.
  • Private medical insurance, with the option to add loved ones.
  • Dedicated mental health champions.
  • Preferential rates on several products and services.
  • Life assurance.
  • Income protection insurance.
  • A DC pension scheme.
  • An employee assistance program, providing support and advice on issues impacting wellbeing.

About Us:

Porsche Retail Group is headquartered in Reading and operates five Porsche Centres, two satellite Service Centres, and a Trade Parts Distribution Centre in and around London. Our culture is built on trust, integrity, and empowerment, and we thrive on a friendly rivalry that inspires us to be better and go further for our customers and each other.



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