Operational Performance Lead

4 weeks ago

London, Greater London, United Kingdom Thames Water Full time

Key Responsibilities

  • Oversee and evaluate site operations, ensuring the well-being of the workforce, contractors, and other stakeholders through the diligent enforcement of corporate Health & Safety protocols.
  • Supervise a team to achieve optimal performance in alignment with both internal standards and external expectations.
  • Enhance service delivery and advocate for a customer-centric approach.
  • Mentor and cultivate the skills of team members.
  • Generate reports and presentations for essential stakeholders as necessary.
  • Standard working hours: 38 hours per week
  • Primary Location: East London.

Required Qualifications

  • Proven experience in the Water or Wastewater management sector or a similar field.
  • Certification in Mechanical and Electrical disciplines or Instrumentation, Control, and Automation (ICA).
  • Capability to lead and nurture talent within a team environment.
  • Strong communication and interpersonal abilities.
  • Exceptional organizational skills.
  • Comprehensive understanding of Health and Safety regulations.
  • A valid driving license is mandatory.

Benefits

This role presents an exciting opportunity for the right candidate to implement enhancements and advance within the position.

Our competitive remuneration package includes a robust contributory pension scheme, 26 days of annual leave, increasing to 30 with tenure, and a comprehensive benefits program featuring a benefits hub filled with offers and resources to support your financial and personal well-being.

About Thames Water

At Thames Water, our mission is clear - to provide essential services that enable our customers, communities, and the environment to flourish.

Water is a fundamental resource for all living beings. Every entity, from humans to ecosystems, relies on it daily. We are dedicated to safeguarding this vital resource for everyone.

However, maintaining a consistent water supply is increasingly challenging. Climate variations, from extreme heat to heavy rainfall, impact our infrastructure and natural waterways. We must ensure that essential services continue to operate smoothly, making every drop of water invaluable. Are you prepared to contribute to this mission?

Working at Thames Water

At Thames Water, we acknowledge that our workforce is the cornerstone of our operations. To excel in delivering essential services, we require a diverse array of skills and expertise that reflect the society we serve.

We aim to attract and retain a culturally diverse workforce that brings a variety of perspectives, values, talents, and knowledge. We recognize the significance of valuing and leveraging the unique skills, experiences, backgrounds, and differences that each individual contributes.

Our overarching goal for diversity and inclusion is to ensure that Thames Water is a welcoming and inclusive workplace. We encourage applications from all individuals and provide additional support for those who may need it throughout the recruitment process.

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