Customer Service Representative

7 days ago

Portsmouth, Portsmouth, United Kingdom Compass Group UK Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a high-quality experience.

Key Responsibilities:

  • Provide excellent customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Work across all our service areas, including food delivery, café, bars, convenience shops, and accommodation, to deliver a great service to our customers.
  • Serve customers in our restaurants, cafes, and convenience shops, prepare food and beverages, and maintain a clean and safe environment.
  • Take responsibility for stocking food and beverage areas, ensuring that they are well-stocked and organized.
  • Complete regular day-to-day activities to ensure a smooth operation, including cleaning and maintaining equipment and facilities.
  • Take a flexible approach to work, being willing to adapt to changing circumstances and priorities.

Requirements:

  • A good communicator, able to confidently liaise with customers and colleagues.
  • Self-motivated and able to work unsupervised.
  • Committed to high levels of customer care.
  • Able to undertake a range of manual cleaning duties.
  • An enthusiastic individual with a passion for working in a catering environment.
  • Positive and take pride in their work.

About Compass Group UK:

Compass Group UK is a leading provider of food and support services to the UK's defence, government, and energy sectors. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, as well as a range of onshore and offshore facilities.

Why Join Us:

We offer a comprehensive benefits package, including a competitive salary, opportunities for career development, and a supportive and inclusive work environment. We are committed to creating a culture where everyone feels valued, respected, and able to reach their full potential.

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