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Neighbourhood Response Officer

2 months ago


London, Greater London, United Kingdom Clarion Housing Group Full time
Job Title: Neighbourhood Response Officer

Clarion Housing Group is seeking a motivated and customer-focused individual to join our team as a Neighbourhood Response Officer. As a key member of our neighbourhood team, you will play a vital role in ensuring the cleanliness and safety of our neighbourhoods.

Key Responsibilities:

  • Assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
  • Work collaboratively with other teams, external agencies, and residents to develop and deliver neighbourhood plans and local offers.
  • Develop effective working relationships across Clarion and external agencies, and be confident working alone.
  • Exercise good judgement while being proactive and creative in finding solutions.

Requirements:

  • Sound experience in Housing management and customer service.
  • Ability to develop effective working relationships across Clarion and external agencies.
  • Confidence working alone and exercising good judgement.
  • Proactive and creative problem-solving skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.

How to Apply:

Please visit our website to learn more about this opportunity and to submit your application.