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    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full time

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  • Medical Secretary and IT Support Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full time

    Job SummaryWe are seeking a highly organized and self-motivated Medical Secretary with IT support skills to join our friendly practice team at The Whickham Practice.Main DutiesProvide efficient and comprehensive secretarial support to the practice, including typing of letters, reports, patient referrals, and notifications.Manage and respond to patient tasks,...

Medical Secretary and IT Support Specialist

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full time

Job Summary

The Whickham Practice is seeking a highly skilled and organized Medical Secretary and IT Support Specialist to join our team. As a key member of our administrative staff, you will provide exceptional support to our healthcare professionals, ensuring the smooth operation of our practice.

Main Responsibilities

  • Provide administrative support to ensure the efficient operation of the practice.
  • Manage and respond to patient tasks, prioritizing as necessary.
  • Typing of letters, reports, patient referrals, and notifications.
  • First point of contact for IT queries and support.
  • Liaise with external agencies regarding appointments, correspondence, and test results.
  • Manage and respond to secretarial emails.
  • Assist in the upkeep of the practice website and social media accounts.
  • Provide basic IT support, escalating issues to our IT support team as needed.
  • Manage non-medical supplies ordering within the practice.

About Us

The Whickham Practice is a friendly, well-organized, and thriving GP Practice providing primary care services to a patient population. We are dedicated to providing the highest standard of care to our patients and are supported by an excellent team of healthcare professionals.

Requirements

  • GCSE grade A-C in English and Maths.
  • Experience of working in a secretarial role.
  • Desirable: experience of working in a GP Practice, as a medical secretary, and providing basic IT support.