Medical Secretary and IT Support Specialist

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full time
Job Title: Medical Secretary and IT Support Specialist

We are seeking a highly organized and detail-oriented Medical Secretary and IT Support Specialist to join our team at The Whickham Practice. As a key member of our administrative team, you will provide exceptional support to our healthcare professionals and patients.

Key Responsibilities:
  • Provide administrative support to the practice, including typing letters, reports, and patient referrals.
  • Manage and respond to patient tasks, prioritizing where necessary.
  • Answer phone enquiries in a prompt, efficient, and helpful manner.
  • Assist with IT support, including troubleshooting and escalating issues to our IT team.
  • Order non-medical supplies and maintain the practice website and social media accounts.
Requirements:
  • GCSE grade A-C in English and Maths.
  • Experience of working in a secretarial role, preferably in a GP practice.
  • Basic IT support knowledge and social media/webiste management skills.
About Us:

The Whickham Practice is a friendly, well-organized, and thriving GP practice providing primary care services to a patient population of 16,000 patients. We are committed to providing the highest standard of care to our patients and are supported by an excellent team of healthcare professionals.



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