Medical Secretary and IT Support Specialist
4 weeks ago
We are seeking a highly organized and detail-oriented Medical Secretary and IT Support Specialist to join our team at The Whickham Practice. The successful candidate will provide administrative support to ensure the smooth running of the practice, including typing letters, reports, and patient referrals, as well as providing basic IT support to staff.
About the RoleThe Medical Secretary and IT Support Specialist will be responsible for:
- Ensuring the smooth running of the secretarial service and prioritizing workload as appropriate.
- Answering phone enquiries in a prompt, efficient, and helpful manner.
- Actively managing and responding to patient tasks, prioritizing where necessary.
- Typing referrals, clinical letters, and reports as required by the clinical team.
- Liaising with external agencies regarding appointments, correspondence, and test results.
- Checking and responding to secretarial emails, sending correspondence via mail and email according to protocol.
- Assisting in the upkeep of the practice website and social media accounts, including the information on the patient call-in screens.
- Providing basic IT support to staff, including assisting with smartcard issues, log-on issues, and printer issues.
- Main contact for non-medical supplies ordering within the practice, in line with practice protocols.
The ideal candidate will have:
- Experience of working in a secretarial role.
- Basic IT support knowledge and social media/webiste management skills.
- Excellent communication skills, with the ability to remain calm under pressure while multitasking.
- Confidence, empathy, and a willingness to learn and adapt to new situations.
The Whickham Practice offers a supportive and dynamic work environment, with opportunities for professional development and growth. We are committed to providing the highest standard of care to our patients and are looking for a dedicated and enthusiastic individual to join our team.
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full timeJob Title: Medical Secretary and IT Support SpecialistWe are seeking a highly organized and detail-oriented Medical Secretary and IT Support Specialist to join our team at The Whickham Practice. As a key member of our administrative team, you will provide exceptional support to our healthcare professionals and patients.Key Responsibilities:Provide...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full timeJob Title: Medical Secretary and IT Support SpecialistWe are seeking a highly organized and detail-oriented Medical Secretary and IT Support Specialist to join our team at The Whickham Practice. As a key member of our administrative team, you will provide exceptional support to our healthcare professionals, ensuring the smooth operation of our practice.Key...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full timeAbout the RoleThe Whickham Practice is seeking a highly organized and detail-oriented Medical Secretary and IT Support Specialist to join our team. As a key member of our administrative staff, you will provide essential support to our medical team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide administrative support to the medical...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full timeJob SummaryWe are seeking a highly organized and self-motivated medical secretary with IT support skills to join our team at The Whickham Practice.The ideal candidate will have experience of using EMIS System, good knowledge of medical terminology, and have worked as a medical secretary within general practice. They will also have experience of IT...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full timeJob SummaryWe are seeking a highly organized and self-motivated Medical Secretary with IT support skills to join our friendly practice team at The Whickham Practice.Main DutiesProvide efficient and comprehensive secretarial support to the practice, including typing of letters, reports, patient referrals, and notifications.Manage and respond to patient tasks,...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full timeJob SummaryWe are seeking a highly organized and self-motivated Medical Secretary and IT Support professional to join our team at The Whickham Practice. The ideal candidate will have experience in providing administrative support in a healthcare setting and possess basic IT skills.Main ResponsibilitiesProvide administrative support to the practice, including...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full timeJob SummaryWe are seeking a highly organized and self-motivated Medical Secretary with IT support skills to join our friendly practice team at The Whickham Practice.Main DutiesProvide efficient and comprehensive secretarial support to the practice, including typing of letters, reports, patient referrals, and notifications.Manage and respond to patient tasks,...
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1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full timeJob SummaryWe are seeking a highly organized and self-motivated Medical Secretary with IT support skills to join our friendly practice team at The Whickham Practice.Main DutiesProvide efficient and comprehensive secretarial support to the practice, including typing of letters, reports, patient referrals, and notifications.Manage and respond to patient tasks,...