Lead Generation Specialist
3 weeks ago
About the Role
We're seeking a highly motivated and results-driven Lead Generation Specialist to join our team at CarFinance 247. As a key member of our Customer Contact Team, you will play a crucial role in driving sales growth and customer engagement.
Your primary responsibility will be to contact customers who have applied for car finance, build rapport, and transfer them to our experienced Account Managers. We provide a simple sales process to follow and all the warm leads you need to succeed.
Responsibilities Include
- Contacting customers to discuss their loan application and understand their needs
- Conducting qualification calls to assess customer readiness and preferences
- Following our established call structure and sales process to ensure a seamless customer experience
- Achieving targets and KPIs around activity and quality
- Utilizing and updating our CRM system to track customer interactions and progress
- Providing exceptional customer service and ensuring customer satisfaction
- Maintaining compliance with industry standards and regulations
About You
- You have excellent communication skills and enjoy working in a fast-paced environment
- You have a background in contact centers or sales, with experience in handling objections and customer needs
- You're highly organized, self-motivated, and driven by targets and KPIs
- You have strong organizational skills and can prioritize your workload effectively
What We Offer
At CarFinance 247, we provide a supportive and dynamic work environment that fosters growth and development. As a Lead Generation Specialist, you'll have the opportunity to learn and develop quickly, with a focus on earning, learning, and advancing your career.
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