Parts Sales Representative

2 days ago

Dunstable, Central Bedfordshire, United Kingdom Volvo Group Full time

About the Role

We are seeking a skilled and motivated Parts Sales Representative to join our team at Volvo Group. As a key member of our sales team, you will play a crucial role in shaping sustainable transport solutions for the future.

Key Responsibilities

  • Take calls from customers enquiring about parts, locating and raising invoices across all depots to facilitate a smooth collection service.
  • Prospect for new sales from current and potential customers, providing information on our goods, services, and current promotions.
  • Liaise with ASEs to introduce them to potential account customers.
  • Discuss the use and features of various parts with customers.
  • Process parts orders in line with company processes.
  • Raise parts quotes on enquiries.
  • Liaise with Depot parts teams to ensure customer expectations are met.
  • Discuss service or stock concerns with Depot Managers.
  • Assist with stock counts in depots when required.
  • Achieve sales targets as set by the Head of Aftermarket.

Requirements

  • Full UK driving licence.
  • Experience in customer-facing positions within vehicle parts.
  • Sales and target-driven.
  • Influencing others to buy additional parts.
  • Excellent telephone manner.
  • Ability to effectively communicate at all levels, both written and verbally.
  • Numerical ability to work with part numbers.
  • Accuracy and attention to detail.
  • IT literate to work within company processes and systems.
  • Ability to work without supervision.
  • Team player.

What's in it for You?

  • 25 days' holiday and rising with service.
  • Pension scheme up to 5% matched.
  • Healthcare Cash Back Scheme.
  • Employee discounts across retailers, cinemas, services, and more.
  • Employee discounts on Arval Contract Hire Cars.

About Us

We value diversity, equity, and inclusion, providing a safe and supportive environment for all employees. We are committed to removing barriers to entry and encourage applications from diverse candidates.

As part of Volvo Group, we are a leading manufacturer of trucks, buses, engines, construction equipment, financial services, and solutions. We are dedicated to creating a more sustainable future and contributing to a positive impact on society.

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