Accommodation Office Team Leader
22 hours ago
As a Team Leader at Greene King, you'll be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences. Your role will involve deputising for the management team, resolving issues, and ensuring the smooth operation of the pub and grill during busy shifts.
Key Responsibilities:
- Provide customers with a memorable experience by ensuring every pint is poured to perfection and every customer receives a warm welcome.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You'll Bring:
- A great eye for detail and a positive can-do attitude.
- The ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A passion for delivering exceptional customer service and a commitment to being a role model for the team.
- A willingness to learn and develop your skills, with opportunities for career progression across our well-known brands.
Benefits:
- A competitive salary and pension contribution.
- Discounts on food and drink for you and your loved ones.
- A free employee assistance program, providing mental health, well-being, financial, and legal support.
- Discounts at our Greene King Inns and hotels.
- Retail discounts and exclusive offers with partner brands.
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