Hospitality Floor Manager

3 weeks ago


Reading, Reading, United Kingdom Cameron Clarke Associates Full time

Hospitality Floor Manager | Reading | 45 hours per week | £24,000-£26,000 depending on experience

Located in a charming village setting, our client operates a family-owned pub that has been a staple in the community since the early 17th century. This establishment is designed to provide a welcoming atmosphere for all visitors, whether they are enjoying a family meal in the main dining area, sipping cocktails at the bar, or relaxing in the spacious beer garden.

Are you the ideal candidate for this position?

  • Demonstrated experience in a comparable role within the hospitality sector
  • In-depth understanding of food and beverage preparation techniques and industry trends
  • Comprehensive knowledge of food and beverage safety standards
  • Leadership abilities to inspire and motivate the team

What will your responsibilities entail?

  • Focus on floor operations
  • Exhibit a proactive attitude with a strong work ethic, ready to engage in all tasks
  • Foster a customer-centric environment for both patrons and staff
  • Oversee the opening and closing procedures of the pub, including restaurant setups and financial reconciliations
  • Manage food and beverage service aspects, including guest count management, restaurant setup, and event planning
  • Handle inventory control, supply ordering, and cost management to achieve budgetary goals
  • Train, supervise, and motivate team members to uphold high standards of customer service
  • Devise strategies to enhance the dining experience and promote revenue growth
  • Assist in creating staff schedules, ensuring compliance with contracted hours and break times
  • Ensure compliance with licensing regulations and safe serving practices among bartenders and staff
  • Support the management team in the growth of this esteemed establishment
  • Effectively address customer feedback, utilizing it as a means to enhance business performance

What benefits can you anticipate?

  • Supportive Team Environment
  • Discounts for Friends and Family
  • Complimentary Meals During Shifts
  • 28 Days of Annual Leave
  • Pension Plan
  • Complimentary Parking

Next Steps

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