Community Housing Support Specialist

3 weeks ago


Leeds, Leeds, United Kingdom St Giles Trust Full time

Position Overview

Are you an organised, proactive, and empathetic professional with a solid background in assisting clients within the criminal justice system, alongside housing and advisory services? If you are seeking a rewarding career path, this role may be for you.

Join St Giles as a Housing Support Consultant , where your primary responsibility will be to deliver personalised accommodation assistance to individuals in custody and those under probation supervision in the community. Your efforts will be crucial in helping them navigate challenges to secure stable housing and successfully reintegrate into society.

About St Giles Trust

We are a dynamic and well-respected charity dedicated to empowering individuals facing hardships to find employment, housing, and essential support. Our core belief is that individuals with personal experiences of overcoming challenges such as criminal backgrounds, homelessness, addiction, and gang involvement can inspire positive change in others.

Key Responsibilities

In your role as a Housing Support Consultant, you will conduct an Initial Needs Assessment (INA) with each client, employing a strengths-based methodology within established timeframes. You will evaluate needs and risks, remaining vigilant to any changes that may indicate increased risk or serious harm, including safeguarding and personal safety concerns.

You will play a vital role in creating and implementing effective, solution-oriented accommodation strategies and guiding clients towards achieving successful outcomes by leveraging your expertise in housing and a thorough understanding of local service offerings. Additionally, you will be expected to cultivate and maintain relationships with social and private housing providers, as well as engage with various agencies within the criminal justice sector. Monitoring client progress and documenting information on digital platforms will also be essential components of your role.

Qualifications and Skills Required:

  • Relevant housing qualification or substantial experience in the field
  • Proven track record of contributing effectively as part of a high-performing team
  • Familiarity with digital technologies and experience in providing documentation for external audits
  • Understanding of the key issues surrounding homelessness and the rehabilitation of offenders
  • Insight into how staff with lived experiences can enhance service delivery
  • Exceptional interpersonal, relationship-building, and communication skills, both written and verbal
  • A collaborative, adaptable, and professional approach to your responsibilities


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