Housing Support Specialist
3 days ago
Job Summary
We are seeking a highly skilled and compassionate Housing Support Specialist to join our team at Home Group. As a key member of our housing team, you will play a vital role in ensuring the safety and well-being of our customers.
Key Responsibilities
- Manage the health and safety of our buildings, including patrolling to check fire doors and ensuring all areas are secure.
- Provide first-line support to our customers, responding to their needs and concerns in a timely and professional manner.
- Monitor CCTV systems and update records as necessary.
- Work collaboratively with our wider team to ensure the smooth operation of our services.
- Contribute to the development and implementation of policies and procedures to enhance the quality of our services.
Requirements
- Calm and composed under pressure, with excellent communication and interpersonal skills.
- Ability to work independently and as part of a team, with a strong focus on customer service.
- Experience of working in a residential or community setting, with a strong understanding of the needs of vulnerable individuals.
- Enhanced DBS check required.
What We Offer
- A competitive salary and benefits package, including a health cash plan and access to a range of discounts and perks.
- Ongoing training and development opportunities to support your career growth.
- A supportive and inclusive work environment, with a strong focus on colleague wellbeing.
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