Technical Customer Service Representative

5 days ago


Willenhall, United Kingdom Involve Recruitment Full time
Job Opportunity

We are working with a leading Lock Manufacturer to find a skilled Technical Customer Service professional for a permanent position.

Key Responsibilities
  • Provide technical and customer support to advise on products and resolve technical issues.
  • Manage technical queries and collaborate with the Technical Support Manager.
  • Offer live chat support and address customer inquiries via phone.
  • Proactively develop product knowledge to handle technical queries.
Requirements
  • Minimum 2 years of experience in a technical role.
  • Previous experience in technical customer service within manufacturing or engineering is highly desirable.
Benefits
  • Competitive salary of £27,000.
  • Pension plan and 25 days of holiday plus bank holidays.
  • Career opportunities within the company.


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