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Customer Service Representative

2 months ago

Willenhall, Walsall, United Kingdom DX Network Services Limited Full time
About DX Network Services Limited

We're more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail.

Our Mission

We're the specialist provider of customer-driven solutions for time-sensitive, mission-critical, high-value, and heavier items delivery. We routinely handle goods for various industries, ensuring timely and secure delivery.

What We Offer
  • Expertise in delivery solutions for high-value and heavier items
  • Time-sensitive and mission-critical delivery services
  • Secure and reliable delivery solutions

We're looking for a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you'll be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service via phone, email, and in-person
  • Resolve customer complaints in a timely and professional manner
  • Ensure customer satisfaction through effective communication and issue resolution

If you're a customer-focused individual with excellent communication skills, we'd love to hear from you.