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French Customer Service Representative

2 months ago

Willenhall, Walsall, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a highly skilled and fluent French speaker to join our client's customer service team as a French Customer Service Advisor. This is a fantastic opportunity to work with a large European manufacturing organisation based in Willenhall, providing exceptional customer service to both national and international customers.

Key Responsibilities
  • Advise customers on the full range of services and products offered by the business
  • Provide quotations to customers and process their orders on an internal ERP system
  • Liaise with other departments to ensure customers receive the best possible service
  • Deal with escalations and complaints in a professional and timely manner
Requirements
  • Fluency in both English and French
  • At least 2 years of customer service experience
What We Offer
  • A competitive salary of up to £32,000 per annum
  • 25 days annual leave + bank holidays
  • Free onsite parking
  • Hybrid working after an initial probation period of 6 months
  • Excellent pension scheme
  • Life assurance

If you are a motivated and customer-focused individual with excellent communication skills, we would love to hear from you. Please click 'apply now' to forward an up-to-date copy of your CV.