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Customer Service Representative

2 months ago

Willenhall, Walsall, United Kingdom ASSA ABLOY Full time

Job Opportunity for a Service Engineer

We are seeking a skilled Service Engineer to join our team at ASSA ABLOY. As a Service Engineer, you will play a critical role in ensuring the smooth operation of our customers' commercial and industrial doors.

Key Responsibilities:

  • Fulfill customer requirements in a friendly and professional manner.
  • Complete work assigned by our planning department.
  • Provide advice and guidance to customers on repairs and upgrades.
  • Complete Planned Preventative Maintenance (PPM) visits at customer sites.
  • Carry out quoted repairs and upgrades.
  • Attend same-day call-outs to ensure building security.
  • Travel to various customer locations within your region.
  • Work within our "Safety First" culture.

Requirements:

  • Experience as a mechanical and electrical engineer.
  • Excellent communication and interpersonal skills.
  • A positive and decisive attitude in a fast-paced environment.
  • A collaborative approach with leaders and colleagues.

About ASSA ABLOY:

ASSA ABLOY is a leading global provider of door opening solutions. We are committed to delivering high-quality products and services that meet the needs of our customers.