Technical Customer Service Representative
2 days ago
We are seeking a highly skilled Technical Customer Service professional to join our team at Involve Recruitment. As a Technical Customer Service representative, you will be responsible for providing exceptional customer support and technical expertise to our clients in the lock manufacturing industry.
Key Responsibilities:- Provide technical and customer support to clients via phone, email, and live chat
- Manage technical queries and concerns, working closely with the Technical Support Manager
- Develop and maintain product knowledge to handle technical queries and provide solutions
- Collaborate with internal teams, including internal comms, trade, and order entry teams
- Answer phone calls and handle customer inquiries in a professional and timely manner
- Minimum 2 years of experience in a technical role
- Previous experience in a technical customer service role, preferably in manufacturing or engineering
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Competitive salary of £27,000
- Pension plan
- 25 days' holiday plus bank holidays
- Career opportunities for growth and development
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Technical Customer Service Representative
4 days ago
Willenhall, Walsall, United Kingdom Involve Recruitment Full timeTechnical Customer Service PositionInvolve Recruitment (Midlands) Ltd is working with a leading Lock Manufacturer to fill a Technical Customer Service role on a permanent basis.Job SummaryWe are seeking a skilled and experienced Technical Customer Service professional to provide technical and customer support to our clients. The successful candidate will be...
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Technical Customer Service Representative
5 days ago
Willenhall, Walsall, United Kingdom Involve Recruitment Full timeTechnical Customer Service PositionInvolve Recruitment (Midlands) Ltd is working with a leading Lock Manufacturer to fill a Technical Customer Service role on a permanent basis.Job SummaryWe are seeking a skilled and experienced Technical Customer Service professional to provide technical and customer support to our clients. The successful candidate will be...
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