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Customer Service Representative

2 months ago

Windsor, Windsor and Maidenhead, United Kingdom WHSmith Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service to all customers, ensuring their needs are met and exceeded.
  • Carry out stock replenishment and maintain a tidy and inviting store environment.
  • Meet high standards of display and visual merchandising to help customers find what they're looking for easily.
  • Work collaboratively as part of a team to achieve sales targets and store objectives.

What We're Looking For

  • A passion for delivering exceptional customer experiences.
  • Excellent communication and teamwork skills.
  • A motivated and adaptable approach to work.
  • A commitment to maintaining high standards of quality and service.

What We Offer

As a Sales Assistant at WHSmith, you will benefit from a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have access to our Employee Assistance Programme, which provides support for your wellbeing.

About Us

WHSmith is a leading retailer with a rich heritage and a commitment to customer satisfaction. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.