Customer Service Representative
1 month ago
Job Summary
We are seeking a highly skilled Customer Support Specialist to join our team at Profitero. As a key member of our customer success team, you will be responsible for delivering exceptional support to our clients, ensuring their success with our e-commerce analytics platform.
Key Responsibilities
- Provide timely and effective support to customers through various channels, including phone, email, and chat.
- Work closely with our Account Management, Insights, and Technology teams to resolve customer issues and improve overall customer experience.
- Project manage internal and external resources to achieve desired outcomes and meet customer expectations.
- Develop and maintain in-depth knowledge of our e-commerce analytics platform to provide expert-level support to customers.
- Assess customer data for completeness, integrity, and accuracy, and provide recommendations for improvement.
- Communicate clearly and promptly with customers to resolve issues and provide updates on progress.
- Manage workload and prioritize tasks to meet scheduled deadlines and commitments.
Requirements
- 2+ years of technical support or client service experience.
- Excellent organizational, problem-solving, and prioritization skills.
- Passion for solving problems and taking action.
- High degree of proficiency in Excel.
- Prior experience in a technology or software company is a plus.
- European language skills are desirable for EMEA-based roles.
About Profitero
Profitero is a leading e-commerce analytics platform that helps retailers and brands succeed in the digital marketplace. We are a dynamic and growing company that values innovation, collaboration, and customer success.
-
Customer Service Representative
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom Nationwide Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized service to customers, responding to their queries and resolving...
-
Customer Service Representative
2 months ago
Windsor, Windsor and Maidenhead, United Kingdom Nationwide Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized service to customers, responding to their queries and resolving...
-
Customer Service Representative
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom BT Group Full timeKey Responsibilities:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.What We Offer:A competitive hourly rate of £13.55 plus 20% on target commissionOnline GP – Giving you access to a GP via...
-
Customer Service Representative
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full timeWe are seeking a skilled Customer Service Representative to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key Responsibilities:Manage customer enquiries and requests...
-
Customer Service Representative
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full timeWe are seeking a skilled Customer Service Representative to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key Responsibilities:Manage customer enquiries and requests...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full timeJob Title: Customer Service Agent Job Summary: We are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills. Key...
-
Customer Service Representative
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom Publicis Groupe Full timeJob Title: Apprentice Customer Services OfficerWe are seeking a highly skilled and motivated Apprentice Customer Services Officer to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring the success of our customers.Key Responsibilities:Engage with customers to understand...
-
Customer Service Representative
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full timeCustomer Service Agent Job DescriptionWe are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries and requests...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full timeCustomer Service Agent Job DescriptionWe are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries and requests...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full timeCustomer Service Agent Job DescriptionWe are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries and requests...
-
Customer Service Representative
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full timeWe are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key Responsibilities:Managing customer enquiries and...
-
Customer Service Representative
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Profitero Full timeJob DescriptionAs a Customer Support Specialist at Profitero, you will be responsible for delivering exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers receive the highest level of service, and that their needs are met in a timely and efficient manner.Key ResponsibilitiesEngage directly with...
-
Customer Service Representative
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Services Assistant to join our team at the LEGOLAND Windsor Resort. As a key member of our customer service team, you will be responsible for ensuring that our guests receive exceptional service and support throughout their visit.Key ResponsibilitiesRespond to guest feedback and...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Centrica Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Welfare Officer to join our team at Centrica. As a Customer Welfare Officer, you will play a vital role in understanding our customers' needs and providing suitable solutions to help them manage their energy account balances and consumption.Key ResponsibilitiesVisit customers at their...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Centrica Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Welfare Officer to join our team at Centrica. As a Customer Welfare Officer, you will play a vital role in understanding our customers' needs and providing suitable solutions to help them manage their energy account balances and consumption.Key ResponsibilitiesVisit customers at their...
-
Customer Service Representative
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom Walmart Supercentre Windsor Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Advisor to join our team at Walmart Supercentre Windsor. As an OMNI Customer Fulfillment Associate, you will play a critical role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders.Key ResponsibilitiesPick and assemble orders from...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Walmart Supercentre Windsor Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Advisor to join our team at Walmart Supercentre Windsor. As an OMNI Customer Fulfillment Associate, you will play a critical role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders.Key ResponsibilitiesPick and assemble orders from...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Profitero Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Profitero. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our customers, ensuring their success with our eCommerce analytics platform.Key ResponsibilitiesEngage directly with customers to provide timely and...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Walmart Supercentre Windsor Full timeJob SummaryAs an OMNI Customer Fulfillment Associate at Walmart Supercentre Windsor, you will play a crucial role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders. This position requires attention to detail, excellent communication skills, and a commitment to customer satisfaction.Key ResponsibilitiesPick and...
-
Customer Service Representative
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Walmart Supercentre Windsor Full timeJob SummaryAs an OMNI Customer Fulfillment Associate at Walmart Supercentre Windsor, you will play a crucial role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders. This position requires attention to detail, efficient order processing, and a commitment to customer satisfaction and loyalty.Key...