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Care Home Administrator

2 months ago


Knottingley, Wakefield, United Kingdom Wakefield Council Full time

About Hazel Garth Care Home

Hazel Garth is a Dementia Care Home that provides high-quality care to vulnerable adults with a diagnosis of Dementia. Our goal is to ensure that our residents have the best possible quality of life in their later years.

We are seeking a highly organized and detail-oriented Care Home Administration Assistant to join our team. This is a vital role that requires excellent administrative skills, strong communication abilities, and a commitment to delivering exceptional customer service.

Key Responsibilities

  • Provide administrative support to the home and home managers, including minute taking, correspondence, and record-keeping.
  • Offer excellent customer service to customers, professionals, colleagues, and family members through various communication channels.
  • Maintain accurate records for residents' monies held in the home and manage petty cash.
  • Raise requisition orders, process invoices, and send them to the finance department in a timely manner.
  • Support the manager in recruitment activities, including advertising, arranging interviews, and ensuring a quality interview process.
  • Set up new starters, ensuring accurate staff data entry.
  • Process leavers and maintain records in accordance with GDPR and policy.
  • Assist in arranging staff training and maintaining the learning management system.

About You

We are looking for a candidate with strong communication and IT skills, excellent attention to detail, and a positive attitude. The ideal candidate will be organized, flexible, and able to work effectively in an office environment with daily interactions with staff and elderly residents.