Patient Care Coordinator

2 months ago


Knottingley, Wakefield, United Kingdom Ash Grove Medical Centre Full time
About the Role

Ash Grove Medical Centre is seeking a highly motivated and enthusiastic Patient Coordinator to join our team. As a key member of our clinical administration team, you will play a vital role in providing excellent service to our patients.

Key Responsibilities
  • Provide exceptional patient care and support, ensuring a positive experience for all patients.
  • Manage incoming calls, emails, and online requests, responding promptly and professionally.
  • Coordinate patient appointments, bookings, and follow-ups, maintaining accurate records and communicating effectively with clinicians and other staff members.
  • Act as a focal point for patients, establishing working relationships with colleagues, primary health care teams, and visitors.
  • Contribute to the maintenance of a safe and clean environment, adhering to health and safety protocols and infection control procedures.
Requirements
  • GCSE grade 9-4 (A-C) in English and Maths.
  • Experience of working within a team, preferably in a healthcare setting.
  • Excellent interpersonal, verbal, and written communication skills.
  • Motivated and forward-thinking, with a willingness to learn and develop.
What We Offer

Ash Grove Medical Centre is a dynamic and supportive work environment, offering opportunities for professional growth and development. We are committed to providing excellent service to our patients and value our staff as key members of our team.



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