Practice Administrator

**Key Responsibilities**: Schedule and manage patient recalls for long-term condition reviews. Coordinate and follow-up appointments for pathology results. Type dictations and correspondence accurately and efficiently. Complete and manage fast-track referrals and code the outcome.

Maintain accurate patient records and appointment schedules. Liaise with healthcare professional to ensure smooth patient care processes. Provide administrative and secretarial support to the medical team as needed. Main Duties and Responsibilities: Ensure confidentiality is maintained at all times with a duty not to disclose any confidential information after employment ends.

Schedule and manage patient recalls for long-term condition reviews. Coordinate and follow-up appointments for pathology results. Type dictations and correspondence accurately and efficiently. Complete and manage fast-track referrals and code the outcome.

Carry out partners instructions and requests. All employees are required to take their share in providing cover, when necessary for colleagues who may be absent as a result of holidays or illness. Maintain a smart appearance and be helpful wherever possible. All staff should be conversant with and adhere to all written guidelines and protocols provided and available in particular: The health and Safety Manual, the in-house complaints procedure, the fire/alarm procedure and all protocols that relate to their specific role.

**Organisational and Statutory Requirements**: The post holder must be aware of the responsibility placed on him/her under the Health & Safety at work Act 1974 and ensure that agreed safety procedures are carried out in order to other organisational and statutory requirements eg, Confidentiality, Equal Opportunities, Child protection, The In-house complaints procedure, Fire alarm protocols and all protocols that relate to their specific role etc. Other information Five weeks annual leave, calculated in hours, increasing by an additional day for each full year (January-December) until a maximum of six weeks is achieved, plus bank holidays, pro rata for part time employees. Overtime to cover annual leave and sickness is essential part of the job. NHS Pension scheme.

Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation.

All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to the practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Actively reporting of health and safety hazards and infection hazards immediately when recognised.

Keeping own work areas and general/ patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role. Undertaking periodic infection control training (minimum annually) Reporting potential risks identified. Equality and Diversity The post holder will support equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. Personal/ professional Development The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an