IT Support Specialist
3 weeks ago
We are excited to announce a fantastic opportunity for an IT Support Specialist to become a vital part of our team at Vistry Group.
In this role, you will deliver exceptional customer support by addressing and resolving technical issues on the first point of contact, leveraging your expertise in both 1st and 2nd line support.
Any challenges that exceed your resolution capabilities should be directed to the relevant support teams within the department, ensuring a seamless experience for our clients.
Key Responsibilities:
- Provide timely and effective solutions to customer inquiries.
- Utilize your technical knowledge to troubleshoot and resolve issues.
- Escalate unresolved incidents to the appropriate teams.
Join us in delivering outstanding service and support
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