CRM Data Strategy Director

2 days ago


Cheltenham, Gloucestershire, United Kingdom Zachary Daniels Recruitment Full time
Senior CRM Data & Planning Manager

Zachary Daniels Recruitment is proud to represent an established retail brand as they seek a senior CRM and data professional to join their in-house team.

The ideal candidate will take full strategic, operational, and analytical responsibility for growing the company's database and increasing retention rates.

Key Responsibilities:
  • Develop and implement customer strategies for acquisition and retention
  • Own the customer journey in the Bloomreach CDP and across all customer touchpoints
  • Analyse data and provide recommendations for improvement
  • Work closely with the Brand Marketing team to ensure optimal brand execution
Requirements:
  • Strong analytics experience, including spreadsheets and SQL
  • Experience as a CRM professional with a good understanding of customer data analysis
  • Knowledge of Bloomreach (desirable)
  • Self-starter with a drive for test and learn
  • Experience in the B2C, retail, or consumer goods space (desirable)

We look forward to receiving your application.



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