Head of Claims Management

3 days ago


Harlow, Essex, United Kingdom AutoProtect Full time
Job Description

AutoProtect Group is seeking a highly skilled and experienced Head of Claims to join our team. As a key member of our leadership team, you will be responsible for developing and implementing our claims strategy, ensuring that our claims processes are efficient, effective, and compliant with regulatory requirements.

Key Responsibilities

  • Develop and implement a comprehensive claims strategy that aligns with the company's goals and objectives.
  • Oversee the development and maintenance of claims processes, ensuring that they are efficient, effective, and compliant with regulatory requirements.
  • Manage and lead a team of claims professionals, providing guidance and support to ensure that they have the necessary skills and resources to perform their duties effectively.
  • Collaborate with other departments, such as underwriting and risk management, to ensure that claims processes are integrated with other business functions.
  • Develop and maintain relationships with insurance carriers, regulators, and other stakeholders to ensure that claims processes are compliant with regulatory requirements.
  • Monitor and analyze claims data to identify trends and areas for improvement, and develop strategies to address these issues.
  • Develop and implement quality assurance processes to ensure that claims are handled in a fair and consistent manner.

Requirements

  • 5+ years of experience in a senior claims management role, preferably in the insurance industry.
  • Proven track record of developing and implementing effective claims strategies.
  • Strong leadership and management skills, with the ability to motivate and develop a team of claims professionals.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders.
  • Strong analytical and problem-solving skills, with the ability to analyze data and develop strategies to address complex issues.
  • Knowledge of regulatory requirements and industry standards, with the ability to ensure that claims processes are compliant.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative company.
  • A collaborative and supportive work environment.
  • The chance to develop and implement a comprehensive claims strategy that aligns with the company's goals and objectives.


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