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Insurance Claims Customer Support

3 months ago


Harlow, Essex, United Kingdom Mission 4 Recruitment Full time

Exciting Opportunity in the Insurance Sector

Our client, a prominent player in the insurance market, specializes in providing a variety of insurance solutions tailored for the automotive industry. They are committed to fostering a collaborative and encouraging workplace culture.

We are on the lookout for dedicated customer service experts to enhance the Claims Department. Your role will encompass managing claims, delivering precise guidance, and upholding high service standards.

Key Duties:

  • Manage claims and assist policyholders throughout the process
  • Address claims through multiple communication channels
  • Provide timely information to support the Sales team
  • Generate reports related to claims

Ideal Candidate Profile:

  • Experience in an office-based customer service role
  • Excellent verbal and written communication abilities
  • Strong attention to detail and capability to perform under pressure
  • Proficient in IT applications

The working hours are Monday to Friday, with occasional Saturday mornings. Only candidates who meet the criteria will be contacted. Your information will be retained for future openings.