Deputy Shop Manager

2 days ago

Warminster, Wiltshire, United Kingdom Dorothy House Hospice Full time
About the Role

We are seeking a highly motivated and experienced Deputy Shop Manager to join our team at Dorothy House Hospice. As a key member of our retail team, you will be responsible for supporting the Store Manager in the day-to-day running of the shop, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Support the Store Manager in the management of the shop floor, including stock control, visual merchandising, and display.
  • Recruit, train, and motivate volunteers to achieve sales targets and provide excellent customer service.
  • Manage the shop's finances, including banking, administration, and reporting.
  • Participate in education, training, and development programs to enhance skills and knowledge.
Requirements
  • Good standard of Maths and English.
  • Strong team worker with the ability to motivate a team.
  • Excellent prioritisation and organisational skills.
  • Customer focused with an energetic and enthusiastic attitude.
What We Offer
  • Bonus scheme - a yearly bonus for our retail staff.
  • Generous holiday allowance for all roles, increasing with length of service.
  • Fantastic refer a friend scheme.
  • Excellent industry leading training and development programmes with many career development opportunities.
  • Pension with Life Assurance.
  • Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
  • Cycle to work scheme.
  • Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.
  • Simply Health - Providing insurance against certain everyday healthcare costs such as dental and optical treatments.

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