Sales Support Coordinator

3 weeks ago


Nottingham, Nottingham, United Kingdom Ruth Wagstaff Recruitment Full time
Position Overview

An experienced German-speaking Sales Support Coordinator is sought for a prominent engineering and manufacturing organization. This role is structured as a Fixed Term Contract.

Proficiency in both English and German at a business conversational level is essential.

In the capacity of a Sales Support Coordinator, you will be instrumental in assisting clients, various company locations, and internal departments with sales-related responsibilities. Your duties will encompass generating quotations, processing orders, addressing customer inquiries, supplying product details, and inputting data into SAP and CRM systems. A significant portion of your daily interactions will involve communication with German-speaking clients, making fluency in the language a key requirement.

Work Arrangement

The organization promotes a hybrid working model, allowing for a balanced approach between office and remote work, with designated office days.

Key Benefits

  • Competitive salary around £30,000
  • Standard working hours from Monday to Friday
  • Fixed Term Contract
  • Hybrid working arrangement

Core Responsibilities:

  • Generate and distribute quotations to clients.
  • Follow up on all quotations to assess status and address any inquiries to foster business growth.
  • Conduct contract evaluations to ensure alignment with client specifications.
  • Input customer orders into SAP and manage the SAP master data.
  • Establish robust internal cross-functional relationships to guarantee timely order fulfillment.
  • Handle customer returns efficiently.
  • Address credit and invoicing discrepancies in collaboration with the Finance team.

Qualifications and Experience Required:

  • A minimum of 2 years of experience in sales or customer service within a B2B context.
  • Fluency in German at a business conversational level is mandatory.
  • Experience in a manufacturing environment is preferred.
  • Strong analytical and problem-solving abilities.
  • Experience in regulated sectors such as aerospace or medical is highly beneficial.
  • Familiarity with ERP, CRM (preferably Salesforce), and SAP systems is advantageous.

For further inquiries regarding this Sales Support Coordinator position, please reach out to Ruth Wagstaff Recruitment.



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