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Sales Support Coordinator
2 months ago
Sales Support Coordinator
Location: Nottingham
Package: Up to £25,000 basic salary + OTE potential & benefits
Sector: Packaging distribution
About the Company:
MacFarlane Group is a premier packaging distributor in the UK, focused on delivering innovative solutions and outstanding customer service. We are dedicated to fostering an inclusive environment and promoting a respectful workplace.
Role Overview:
The Sales Support Coordinator is essential in bridging the gap between our customers and internal teams. Key responsibilities include managing customer inquiries, processing orders, supporting the sales team, and ensuring a high level of customer satisfaction.
- Maintain and nurture existing client accounts to ensure profitability
- Address customer inquiries and provide effective solutions
- Identify and pursue new business opportunities
- Collaborate closely with the external sales team
- Process sales orders and prepare quotations
- Utilize the internal CRM system effectively
- Work in partnership with logistics and procurement teams
Employee Benefits:
- 25 days of annual leave (increasing with service)
- Additional holiday purchasing options
- Pension plan
- Complimentary parking
- Volunteering opportunities
- Professional development and training
- Employee discount programs
- Health and wellness initiatives
- Charitable contribution options
- Mobile service discounts
- Referral bonuses for candidates
