Help Desk Technician
3 weeks ago
Job Title: Apprentice IT Service Desk Engineer
Company: In Technology Group
Job Type: Full-time
Location: Remote
Salary: £26,000 - £30,000 per annum
About the Role:
We are seeking a highly motivated and enthusiastic Apprentice IT Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients.
Key Responsibilities:
- Provide technical support and assistance to clients via phone, email, and remote desktop
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Collaborate with other teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Participate in training and development programs to enhance technical skills
Requirements:
- 1-2 years of experience in IT support or a related field
- Strong knowledge of Microsoft Office 365, Active Directory, Windows Server, and other IT systems
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and enthusiastic individual with a passion for IT, please submit your application, including your resume and a cover letter, to [insert contact information].
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