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Help Desk Technician
2 months ago
Job Summary
Spectrum IT Recruitment is seeking a skilled IT Support Engineer to join our team in Fareham. As an IT Support Engineer, you will be responsible for providing technical support to internal users across 1st and 2nd line.
About the Role
This is an excellent opportunity for an experienced 1st line engineer looking to step up to 2nd line or an established 2nd line support engineer looking for room to grow and take on more responsibility in a dynamic and technically challenging environment.
Key Responsibilities
- Provide technical support to internal users across 1st and 2nd line
- Support the company's head office and customers with a range of IT issues
- Collaborate with the IT team to resolve technical issues and improve IT services
- Participate in on-call rotations to provide 24/7 support
- Develop and maintain knowledge of IT systems and technologies
Requirements
- Active Directory experience
- Windows Server expertise
- Windows 10 knowledge
- Office 365 support skills
Desirable Skills
- Exposure to network support
Company Culture
Spectrum IT Recruitment offers a dynamic and technically challenging environment with opportunities for progression and training. We value our employees and provide a supportive and collaborative team environment.
