Service Desk Manager
3 weeks ago
We are seeking an experienced Service Desk Manager to join our team in Fareham. As a Service Desk Manager, you will be responsible for leading a team of service desk professionals in delivering exceptional customer service to our clients.
Key Responsibilities:- Lead a team of service desk professionals in delivering exceptional customer service
- Manage client expectations by ensuring they are kept informed of updates
- Provide guidance and support to team members to improve their skills and performance
- Ensure the effective use of CAFM systems to track, log, and manage service requests
- Raise quotes and issue purchase orders as needed, ensuring accuracy and alignment with client requirements
- Minimum of 2 years managing a service desk in a fast-paced environment
- Proven experience in managing and leading a large team, with a focus on coaching and development
- At least 2 years of experience in the facilities management industry
- Experience with CAFM systems for tracking and managing work orders
- Financial proficiency, comfortable raising quotes and issuing purchase orders
- Generous holiday package, including 26 days of annual leave plus bank holidays
- Pension contributions to help secure your financial future
- Career progression opportunities as the team expands
- Professional development opportunities, including access to ongoing training and support
- A supportive environment, part of a friendly, family-owned business
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team in Fareham. As a key member of our service delivery team, you will be responsible for leading our service desk operations and ensuring exceptional customer service.Key Responsibilities:Lead and manage the service desk team to deliver high-quality customer...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team in Fareham. As a key member of our service delivery team, you will be responsible for leading our service desk operations and ensuring exceptional customer service.Key Responsibilities:Lead and manage the service desk team to deliver high-quality customer...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team in Fareham. As a key member of our service delivery team, you will be responsible for leading a team of service desk professionals in delivering exceptional customer service to our clients.Key Responsibilities:Lead a team of service desk professionals in...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team in Fareham. As a key member of our service delivery team, you will be responsible for leading a team of service desk professionals in delivering exceptional customer service to our clients.Key Responsibilities:Lead a team of service desk professionals in...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Ltd Full timeService Desk ManagerWe are seeking an experienced Service Desk Manager to join our team at CBW Staffing Solutions Ltd. As a key member of our operations team, you will be responsible for leading our service desk and ensuring exceptional customer service delivery.Key Responsibilities:Lead and manage the service desk team, providing guidance and support to...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Ltd Full timeService Desk ManagerWe are seeking an experienced Service Desk Manager to join our team at CBW Staffing Solutions Ltd. As a key member of our operations team, you will be responsible for leading our service desk and ensuring exceptional customer service delivery.Key Responsibilities:Lead and manage the service desk team, providing guidance and support to...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team in Fareham. As a key member of our service delivery team, you will be responsible for leading a team of service desk professionals and ensuring exceptional customer service is delivered to our clients.Key Responsibilities:Lead a team of service desk...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team in Fareham. As a key member of our service delivery team, you will be responsible for leading a team of service desk professionals and ensuring exceptional customer service is delivered to our clients.Key Responsibilities:Lead a team of service desk...
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Service Desk Manager
1 week ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeJob DescriptionCBW Staffing Solutions is seeking an experienced Service Desk Manager to join their team in Fareham. As a key member of the facilities management team, you will be responsible for leading a team of service desk professionals in delivering exceptional customer service to clients.Key Responsibilities:Team Leadership: Lead a team of service desk...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Ltd Full timeService Desk Manager **About the Role** We are seeking an experienced Service Desk Manager to join our team at CBW Staffing Solutions Ltd. As a Service Desk Manager, you will be responsible for leading a team of customer service professionals and ensuring that our clients receive exceptional support. **Key Responsibilities** * Lead a team of customer...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Ltd Full timeService Desk Manager **About the Role** We are seeking an experienced Service Desk Manager to join our team at CBW Staffing Solutions Ltd. As a Service Desk Manager, you will be responsible for leading a team of customer service professionals and ensuring that our clients receive exceptional support. **Key Responsibilities** * Lead a team of customer...
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Service Desk Operations Manager
7 days ago
Fareham, Hampshire, United Kingdom Invictus Group Full timeService Desk Operations ManagerAt Invictus Group, we are seeking a highly skilled Service Desk Operations Manager to oversee the service desk team and ensure smooth communication between the desk and on-site service management. This key role requires strong leadership, excellent people skills, and the ability to manage a team in a fast-paced facilities...
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Service Desk Manager Position
7 days ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager Job DescriptionCBW Staffing Solutions is seeking an experienced Service Desk Manager to join our team in Fareham. As a Service Desk Manager, you will be responsible for leading a team of service desk professionals in delivering exceptional customer service to our clients.Key Responsibilities:Team Leadership: Support the Service Desk...
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Service Desk Manager Position
1 week ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager RoleCBW Staffing Solutions is seeking an experienced Service Desk Manager to join our team in Fareham. As a Service Desk Manager, you will be responsible for leading a team of service desk professionals in delivering exceptional customer service to our clients.Key Responsibilities:Team Leadership: Support the Service Desk Leads in...
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Service Desk Manager Position
1 week ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager RoleCBW Staffing Solutions is seeking an experienced Service Desk Manager to join our team in Fareham. As a Service Desk Manager, you will be responsible for leading a team of service desk professionals in delivering exceptional customer service to our clients.Key Responsibilities:Team Leadership: Provide guidance and support to team...
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Service Desk Operations Manager
5 days ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager - Fareham, Southampton - £40,000 per annumCBW Staffing Solutions is seeking an experienced Service Desk Manager to join our team in Fareham. The ideal candidate will have a proven track record of managing a service desk in a fast-paced environment and have experience in facilities management.Key Responsibilities:Team Leadership: Support...
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Service Desk Manager Position
7 days ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at CBW Staffing Solutions. The successful candidate will be responsible for leading a team of IT support specialists, ensuring exceptional customer service and effective management of service requests.Key Responsibilities:Team Leadership: Support the Service...
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IT Service Desk Director
1 week ago
Fareham, Hampshire, United Kingdom Invictus Group Full timebJob Title:/b IT Service Desk DirectorbrbrbJob Summary:/bbrInvictus Group is seeking an experienced IT Service Desk Director to oversee the service desk team and ensure smooth communication between the desk and on-site service management. The ideal candidate will have strong leadership skills, excellent people skills, and the ability to manage a team in a...
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Service Desk Manager
7 days ago
Fareham, Hampshire, United Kingdom PRS Full timeJob Title: Service Desk Manager - Facilities ManagementJob Summary: We are seeking a highly skilled Service Desk Manager to oversee our facilities management service desk team.Key Responsibilities:* Supervise a team of 8 and 2 team leaders* Ensure high levels of customer satisfaction* Mentor staff and guide day-to-day operations* Collaborate with other FM...
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Service Desk Manager
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Ltd Full timeJob DescriptionCBW Staffing Solutions Ltd is seeking an experienced Service Desk Manager to join their team in Fareham, Southampton. This is a permanent position with a salary of £40,000 per annum.Key Responsibilities:Lead a team of customer service representatives to provide exceptional support to clients.Develop and implement processes to improve service...