Academic Program Coordinator

2 days ago

London, Greater London, United Kingdom EF Education First Full time
Academic Program Manager

Hult International Business School is seeking a highly skilled Academic Program Manager to join our team in London. As a key member of the postgraduate academic team, you will play a vital role in delivering a world-class student experience.

Key Responsibilities:
  • Manage the day-to-day operations of assigned academic programs, working closely with the Deanery and Academic Team.
  • Monitor student progress and attendance, collaborating with Registry and Assistant/Associate Dean to ensure student success.
  • Assist with academic disciplinary issues and advise students on academic matters such as course choices and registration.
  • Support students on academic probation, leave of absence, and transitions to or from the school, working with Deanery, Registry, and other Program Managers.
  • Manage student and team concerns, conflicts, and issues, consulting with the Assistant or Associate Dean.
  • Provide administrative course support to program faculty, assist with event planning, and develop academic projects or student study/skill workshops.
  • Address student or faculty questions, adhering to institutional policies and procedures.
  • Organize and coordinate academic-related student extracurricular projects and networking/social events.
  • Support academic initiatives and projects, such as tutoring sessions, Course Assistant assignments, and guest speakers or industry events.
  • Manage academic communications to students through various channels.
  • Serve as a bridge between academics, student services, and careers, collaborating with the Assistant or Associate Dean to deliver a seamless student experience.
Requirements:
  • Bachelor's degree (Master's preferred).
  • At least 1-2 years of experience in a student-facing role, with administrative or academic support experience strongly preferred.
  • Excellent interpersonal skills and ability to communicate clearly and professionally with faculty, staff, and students of different cultures.
  • Native English speaker or similar level of proficiency in written and spoken English.
  • Proven track record and commitment to outstanding customer service.
  • Skilled with database management and strong comprehension of Microsoft packages.
  • Highly analytical with excellent project management capabilities.
  • High attention to detail and exceptionally well organized.
  • Proactive, results-oriented, and strong problem-solving skills.
  • Ability to balance long-term planning with short-term objectives.
  • Flexible, thrive under pressure, and enjoy working in a fast-paced environment.

Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunities regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique.

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