Business Operations Manager
2 weeks ago
We are seeking an experienced Business Operations Manager to oversee the day-to-day operations of our care home, ensuring the highest standards of care and service excellence for our residents. As a key member of our team, you will play a pivotal role in managing our operations, supporting our staff, and driving our mission to enhance the well-being of those we serve.
As a Business Operations Manager, you will be responsible for leading our Service Team to ensure top-quality service and cleanliness standards. You will also provide leadership in pastoral and spiritual aspects for service users and staff, and manage the budget and administration of the home in conjunction with our Head Office Team.
Key responsibilities include:
- Leading the Service Team to ensure top-quality service and cleanliness standards.
- Providing leadership in pastoral and spiritual aspects for service users and staff.
- Managing the budget and administration of the home in conjunction with the Head Office Team.
- Recruiting, selecting, and appointing staff, maintaining staff records, and organizing duty rotas.
- Managing the training and development of staff in line with our Personnel Policies.
- Preparing monthly reports for the Operations Manager and producing other information regarding staff hours for wages.
- Carrying out the duties of 'responsible officer' for the Home when on duty, as required under Health and Safety, Public Health, and Fire Regulations.
- Fostering community connections, including churches, to promote our work, maximize home occupancy, and improve service users' quality of life.
Requirements:
- Management experience in a business setting.
- Ability to communicate effectively at all levels, while maintaining confidentiality.
- Ability to lead, motivate, and encourage staff to give their best, with people-leadership and management experience.
- IT literacy, including Microsoft Word, Excel, Outlook, and the Internet.
- Flexibility in working patterns and willingness to participate in training and attend relevant staff meetings.
We are committed to having a diverse senior management team and encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
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