Bakery Customer Service Associate
4 weeks ago
Customer Team Member/Bakery Service Associate
Minimum 16 Hours Per Week - Potential for Additional Hours
Flexible Shifts Available Including Evenings and Weekends
We are thrilled to present an engaging opportunity for a Customer Team Member in our Bakery Department. As a vital member of our team, you will support store management and enhance the customer experience. Your role will involve maximizing sales and profitability by executing assigned tasks, contributing to the ongoing enhancement of the store, and ensuring exceptional customer service through our core principles.
A.F. Blakemore & Son Ltd is one of the UK's largest privately owned enterprises. Our innovative family-run business started in 1917 as a grocery store and has expanded significantly, now operating 260 convenience stores and employing over 7,000 individuals, with an impressive turnover of £1.3 billion. As a leading convenience retailer, we continuously seek creative ways to differentiate ourselves. Food and beverages have always been central to our operations, and we now have various divisions focusing on retail, food service, and wholesale distribution.
Key Responsibilities:
Customer Engagement:
Preparation of all bakery items, including cooking breakfast and lunch offerings, baking goods, and handling ingredients in line with established protocols.Welcoming customers with a friendly demeanor.Responding to customer inquiries regarding products and services, assisting them in locating desired items.Efficiently processing customer transactions through the tills while maintaining a positive service atmosphere.Promoting selected products and highlighting special offers to maximize sales.Complying with all food safety, handling, and sanitation standards during food preparation and service.Store Operations:Managing stock; verifying deliveries, restocking shelves, keeping the sales area clean and organized, and ensuring product freshness.Completing additional assigned tasks, such as inventory checks, pricing updates, promotional displays, and other duties as needed.Adhering to all company policies and procedures.
Essential Skills and Knowledge:
Previous experience in a similar role or industry is advantageous.Ability to follow instructions and procedures with great attention to detail.Understanding of retail legislative responsibilities and skills to ensure compliance.Capability to contribute ideas for exceptional customer service and business growth.Experience with a 'Challenge 25' policy is desirable.Enthusiastic and proactive approach to teamwork and independent tasks.Prior cash handling experience is preferred but not mandatory.What We Offer:
Comprehensive benefits package including:Generous holiday, maternity, and paternity leave policies exceeding statutory requirements.Opportunities for skill development in a supportive and diverse environment.Outstanding training and development programs.Hands-on experience in a fast-paced convenience store setting.Staff discounts across all SPAR locations (excluding alcohol and tobacco).Encouragement of internal promotions.Paid breaks and complimentary tea and coffee.Early access to earnings through 'EarlyPay'.24/7 access to payslips and schedules via the HR portal.Wellbeing support including emotional assistance, counseling, and financial advice.Company pension scheme and life insurance options.Extra holiday purchase scheme and bicycle purchase program.Long service recognition awards.-
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