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Trade Supervisor

2 months ago

Coventry, Coventry, United Kingdom Screwfix Direct Limited Full time
About the Role

We are seeking a highly skilled Trade Supervisor to join our team at Screwfix Direct Limited. As a Trade Supervisor, you will be responsible for providing exceptional customer service and sales support to our trade customers.

Key Responsibilities
  • Customer Service: Build strong relationships with our trade customers, understanding their needs and providing expert advice to drive sales.
  • Sales and Service: Take ownership of sales and service targets, increasing customer satisfaction and driving business growth.
  • Team Management: Lead and motivate a team of sales associates, providing coaching and guidance to ensure excellent customer service and sales performance.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Sales and Service Experience: Proven track record of sales and service success, with a strong understanding of customer needs and preferences.
  • Leadership Skills: Ability to lead and motivate a team, providing coaching and guidance to ensure excellent customer service and sales performance.
What We Offer
  • Competitive Salary: A competitive salary package, including a bonus structure.
  • Benefits: A range of benefits, including a company pension scheme, life cover, and discounted healthcare.
  • Training and Development: Ongoing training and development opportunities, to help you achieve your career goals.