Administrative Support Specialist

2 months ago


Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

The Administrative Support Specialist will join a small team of dedicated professionals based at our modern offices. The successful candidate will provide administrative support to the Property Transfer/Legal administration team and the wider administration function that supports our retired Homeowners and retirement developments across the UK.

Key Responsibilities
  • Provide administrative support for legal and operational teams, including property sales and lettings, finance, property services, and operations.
  • Respond to busy inboxes and liaise with solicitors, land registry, homeowners, and their families.
  • Conduct large-scale mail merges and send correspondence to homeowners/lodges.
  • Provide reception cover in the absence of the receptionist, dealing with post, deliveries, visitors to head office, and telephone customer contact.
  • Use various communication methods, including telephone, email, letter writing, and MS Teams, in a diligent and professional manner.
  • Help maintain office standards, keep records up to date, print, photocopy, and manage meeting room bookings.
About You

This role would suit a professional, experienced administrator who is interested in learning about the retirement property market and other aspects of property while enhancing their administration skills.

In addition, our ideal candidate will be someone who can demonstrate:

  • Sound organisational skills, able to work in a timely and efficient manner.
  • Flexibility in their approach to support business needs.
  • Great communication and interpersonal skills, with the ability to build relationships with different types of people, whether face-to-face or on the telephone.
  • Cheerful under pressure and enjoy working as part of a busy team.
  • Self-motivated, eager to learn, and ready to embrace new systems and challenges.
  • Proven experience of MS Office applications, including Word, Excel, Outlook, and Teams.
What We Offer
  • Competitive salary
  • Annual holiday entitlement - 24 days + Bank Holidays
  • Day off on your Birthday to celebrate the occasion
  • Free on-site parking
  • Light, bright contemporary working environment
  • Induction and training from day one
  • Group Personal Pension Plan
  • Life Assurance
  • Health Screening
  • Eye Care reimbursement
  • Colleague reward schemes and incentives
  • Employee Assistance Programme for personal and professional advice
  • Professional development/CPD
  • Social events
  • ESG - environmental, social, and governance commitment
  • Churchill Foundation providing charitable and themed events across the Churchill Group
  • Hero awards linked to our values
About Us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 220 developments nationally, overseeing more than 9,000 apartments and providing property services and customer care to over 11,000 retired people.

We are a professional, award-winning, customer-focused team, and we are committed to our values of Trust, Openness, Respect, Communication, and Honesty.



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